Privacy policy

This policy explains how MenuWays Ltd. ("MenuWays", "we", "us") handles personal information when you visit this website. It covers this website only. Our products (IncrediChat, NadlanCRM, Gagzoo and TheChatStage) are separate services with their own privacy policies.

The data controller for this website is MenuWays Ltd., Israel. You can contact us at support@menuways.com.

Information we collect

Information you send us

If you use the contact form, we receive the details you enter: your name, email address, optional company name, and your message. We use this information only to read and reply to your message. You are not legally required to provide it, but without your name, email address and message we cannot reply.

Technical information

Like most websites, our servers may record technical data such as IP address, browser type, requested pages and timestamps in standard server logs. We use it to keep the site secure and working.

Cookies

This website uses only a strictly necessary security cookie that protects the contact form against forged requests. We do not use advertising or analytics cookies.

How we use information

• To respond to your enquiries.
• To operate, secure and improve this website.
• To comply with legal obligations.

We do not sell your personal information.

Sharing

We share information only with service providers that help us run the website and handle email, under appropriate confidentiality obligations, and where required by law or to protect our legal rights.

Links to other sites

This website links to our products and other third-party sites. We are not responsible for their content or privacy practices.

Retention

We keep contact messages for as long as needed to handle your enquiry and for a reasonable period afterwards, then delete them.

Security

We use reasonable technical and organizational measures to protect your information. No method of transmission over the internet is completely secure.

Your rights

You may ask to see, correct or delete the personal information we hold about you, subject to applicable law, including Israel's Protection of Privacy Law, 5741-1981, and its regulations.

To make a request about your personal information, email support@menuways.com and tell us what you would like us to do. We may ask you to confirm who you are before we act on it.

International transfers

MenuWays is based in Israel. Your information may be processed in Israel or in other countries where our service providers operate, including the United States. We take steps to protect it wherever it is processed.

US state privacy rights

If you live in California or another US state with a consumer privacy law, you may have the right to know what personal information we collect, to request access, correction or deletion, and not to be discriminated against for exercising these rights.

• Categories we collect: identifiers and contact details (name, email address, company) and internet activity data (server logs, such as IP address and pages requested).
• Sale and sharing: we do not sell personal information and do not share it for cross-context behavioral advertising or targeted advertising. We do not use your information for profiling that has legal or similarly significant effects.
• Opt-out signals: because we do not sell or share personal information, there is nothing to opt out of, and Global Privacy Control signals do not change how we handle your data.
• How to make a request: contact us using the details below. We may need to verify your identity before acting on a request, and you may use an authorized agent.

Children

This website is not directed at children under 16, and we do not knowingly collect their personal information. If you believe a child has sent us personal information, contact us and we will delete it.

Changes

We may update this policy. The date at the top shows when it last changed.

Contact

Questions about this policy: use our contact form or write to support@menuways.com.